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Studio Policies

 

Payments

  • All payments must be prepaid through our website software before attending your class/session.

  • All clients authorize Transformation to keep a credit card on file in order to be charged for unpaid sessions.

  • All packages expire 3 months from date of purchase, unless otherwise specified any unused sessions are forfeited upon expiration. 

  • All packages are priced individually (per-person) they are non-refundable and nontransferable.

  • All sales are final.

Cancellations

  • Notice of cancellation given less than 12 hours in advance for group classes will result in full charge.

  • Notice of cancellation given less than 24 hours in advance of any private/duet will result in a full charge.

  • Missing a session or class without notice of cancellation, a “no-show”, will result in a full charge for that session. 

  • Availability, schedule and prices are subject to change without notice. 

  • Transformation reserves the right to cancel any group class that has only one person signed in. Clients will be notified by email.

Studio Etiquette

  • No Shoes Studio - please remove shoes upon entry.

  • Grippy socks required for hygiene and safety. If you forget or do not have grippy socks, they are available for purchase.

  • Please silence cell phones when entering the studio.

  • Please wait in the lobby until current sessions are finished.